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Important Information for Our Customers

Dear Customers,

We’re all currently in a situation new an unfamiliar to us, facing extraordinary challenges that we can only overcome together, as a team.

As a trading company, we’re now taking numerous measures to ensure the safety of our business partners, our employees and our customers – while at the same time trying to be there for you as usual.

We’re available online around the clock as always. All your orders will be processed quickly and leave our warehouse as soon as possible to arrive reliably at your home.

Please be assured that we reduce the personal contact to the minimum at the moment you receive your delivery. The shipping service providers currently do not request the recipient’s signature. Instead, the deliverers document the successful delivery with their signature. At present, delivery services only deliver to the door of your home or front door. Unfortunately, we can no longer offer additional services such as unpacking the goods, taking away the packaging or a follow-up connection service for the time being.

We have of course also optimised our internal processes – with home office regulations and the like – to protect the health of all our employees.

We wish you good health and sincerely hope that our products may provide a little joy and inspiration away from the news. But above all, we want to thank everyone who is professionally entrusted with the care and support of COVID-19 patients and wish strength and confidence to those who are already affected by this disease.

Your Manufactum Team

About Manufactum

Remarkable

For more than 30 years, we have been committed to the idea of using high quality products in a considered way - products that enrich the lives of all of us and give us constant joy.

Hand-picked

As a competent partner, we find great things that meet your needs in terms of function and quality and present them to you in our catalogue, webshop and app.

Sustainable

We are following the principles of reparability, a long service life as well as resource-saving and socially responsible production when making choices for our product selection.

Tangible

Discover the specific quality of our products in one of our eleven emporiums. Our friendly and expert staff will be happy to help you get to know our product range.

Contact

Order, Service & Advice 0800 - 096 0937(Monday to Friday: 10 am - 12 am & 3pm - 6 pm UTC)

Newsletter

The early bird catches the worm. Our subscribers are a step ahead, when it comes to new items, special offers, sales or events in our department stores. The new bargains we announce twice per week in our selection are exactly described. Would you like to hear from us, too?

Delivery & Payment

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Manufactum Ltd. - P.O. Box 45 - BEDFORD, MK40 2WH - Telephone 0800 - 096 0937 - Telefax 0800 - 096 0941
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